The following Peer Perspectives share the experiences of Safe-Rx honorees who use electronic prescribing solutions that are connected to community pharmacies via the Pharmacy Health Information Exchange™. Read on to learn more:
- Gul Chablani, M.D. (Rockville, MD)
- Lorenver Po, M.D. and Kenneth Aquilino, M.D. (Holyoke, MA)
- David Gorelick, M.D. (Newport, RI)
- Robert Resnik , M.D. (Cary, NC)
- Jeffrey Kleiman , M.D. (Brockton, MA)
- Peter Schock , M.D., Karen Carlson, FNP
- Rebecca Andrews, M.D ., (New Britain, CT)
- Kenneth Adler, M.D ., (Tucson, AZ)
- Alan Warrington , M.D., (Wilmington, DE)
- Connecticut Multispecialty Group (Hartford, CT)
Gul Chablani, M.D., in practice for 18 years (Rockville, MD)
- Safe-Rx Award honoree
- Specialty: Internal medicine and pediatrics: 2 physicians, 5 full-time and 1 part-time clerical staff members
- Technology Provider & Solution: InstantDx, OnCallData
- Avg. Daily Rx Volume: 25-30 New Rx/doctor, 25-30 Refills/doctor
- Rx Time Savings: 3-4 hours/day to fulfill Rx refill requests reduced to 1 hour/day. Clarification requests from pharmacies reduced from 6-10/day to nearly zero.
- Quote: (Integrating electronic prescribing) was so easy it required essentially no formal training. It took only minutes to learn.
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Lorenver Po, M.D., in practice for 10 years, and Kenneth Aquilino, M.D., in practice for 10 years (Holyoke, MA)
- Safe-Rx Award honoree
- Specialty: Internal Medicine
- Technology Provider & Solution: Zix PocketScript
- Avg. Daily Rx Volume: 50-100 New Rx/prescriber, 50-100 Refills/prescriber
- Rx Time Savings: Fulfillment of refill requests reduced from 15 minutes to less than 1 minute per.
- Quote: E-prescribing efficiencies allow our practice to see an additional 3-5 patients each day, without having to work longer hours.
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Robert Resnik , M.D., in practice 18 years (Cary, NC)
- Safe-Rx Award honoree
- Specialty: Internal medicine
- Practice Size: 2 e-prescribers, 6 total staff in practice
- Technology Provider & Solution: DrFirst Rcopia
- Rx Volume: 200 new Rx/week; 450-500 refill authorizations per week
- Rx Time Savings: Time spent managing refill requests reduced from 5-6 hours/day to 1 hour/day.
- Quote: In our last year alone, through a combination of reduced overhead costs and increased revenue (from being able to see more patients), we saved roughly $40,000, and we’re a medium-sized practice. For larger practices, the economic impact will be much more dramatic.
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David Gorelick, M.D., in practice for 14 years, (Newport, RI)
- Safe-Rx Award honoree
- Specialty: Internal Medicine
- Practice Size: 40 total employees: 13 full-time prescribers, 27 support staff, (two separate multi-specialty office sites)
- Technology Provider & Solution: eClinicalWorks, eClinical Works EMR
- Avg. Daily Rx Volume:30-40 New Rx/prescriber, 20 refills/prescriber
- Rx Time Savings: Roughly 10 hours each week, by having reduced the prescription-related phone and fax burden on the staff
- Quote: The doctors and staff use the EMR and electronic prescribing nearly 100% of the time… it was well worth the investment
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Jeffrey Kleiman , M.D. in practice 25 years (Brockton, MA)
- Safe-Rx Award honoree
- Specialty: Family practice
- Practice Size: 1 e-prescriber, 3 total staff in practice
- Technology Provider & Solution: RxNT
- Rx Volume: 500 new Rx/week; 500 refill authorizations/week
- Rx Time Savings: Saving more than an hour a day on refill requests
- Quote: The electronic prescribing system offers many checks and balances — ranging from drop-down menus that verify spelling, dosage and drug formats, to automatic alerts for drug-drug and drug-allergy issues — to mitigate the majority of possible errors.
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Peter Schock , M.D., Karen Carlson, FNP (Bellevue, WA)
- Safe-Rx Award honoree
- Specialty: Family practice
- Practice Size: 5 e-prescribers, 20 total staff in practice
- Technology Provider & Solution: ChartConnect electronic medical record (EMR)
- Rx Volume: 200-300 new Rx/week; 500 refill authorizations/week
- Rx Time Savings: Eliminated 2 hours a day previously spent managing charges and paper prescriptions.
- Quote: Implementing an EMR system with e-prescribing capabilities was the smartest thing we ever did in terms of improving overall practice efficiency, medication safety and quality of care, and we’ve been saving a considerable amount of money, too.
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Rebecca Andrews, M.D ., in practice for 2 years (New Britain, CT)
- Safe-Rx Award honoree
- Specialty: Internal medicine, family practice, pediatrics
- Practice Size: 6 e-prescribers, 20 total staff in practice
- Technology Provider & Solution: eClinicalWorks EMR
- Rx Volume: 125-150 new Rx/week; 100 refill authorizations/week
- Rx Time Savings: Eliminated 2 hours a day previously spent managing charges and paper prescriptions.
- Quote: Without a doubt, electronic prescribing is the best part of our EMR system.
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Kenneth Adler, M.D ., in practice for 22 years (Tucson, AZ)
- Safe-Rx Award honoree
- Specialty: Family Medicine
- Practice Size: 4 e-prescribers, 12 total staff in practice
- Technology Provider & Solution: Allscripts Touchworks EMR
- Rx Volume: 200–250 new Rx and refill requests/week per physician
- Rx Time Savings: Eliminated 2 hours a day previously spent managing charges and paper prescriptions.
- Quote: Anytime you can get rid of a manual process, you eliminate the possibility for human transcription errors — wrong name, wrong medication, wrong dosage, wrong number of refills. All these things can and do happen when you rely on the old-fashioned phone- and fax-based prescribing process.
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Alan Warrington , M.D., in practice 18 years (Wilmington, DE)
- Safe-Rx Award honoree
- Specialty: Family Practice
- Practice Size: 1 e-prescriber, 9 total staff in practice
- Technology Provider & Solution: DrFirst Rcopia
- Rx Volume: 75 new Rx/week; 20-40 refill authorizations per week
- Quote: Before we implemented our e-prescribing system, it was maddening how much time we wasted trying to get through all of the menu-driven prompts at the pharmacy, faxing and re-faxing every time we got a busy signal, and being kept on hold. Today, most of these manual processes have been eliminated, thanks to the computer-to-computer communication that the system provides.
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Connecticut Multispecialty Group (Hartford, CT)
- Practice Size: 92 prescribers 275 staff at 14 locations
- Technology Provider & Solution: Allscripts Touchworks EMR
- Quote:
It's really unbelievable how much time it's
saving you - you don't really realize it until you start thinking about
how many hours you used to sit there with a pen in your
hand, grinding through the process every day. Now I can just
highlight seven or ten prescriptions on the patient's
medication list, click and send, and I can do it while I'm
still sitting there talking to my patient. It leaves much more
time to focus on what's
really important.
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