Why am I still getting faxed prescription renewal requests?
Electronic renewals are by far the most efficient method for managing refill authorizations for prescribers and pharmacists alike, so all parties should want to minimize the use of faxes. However, there are instances where pharmacies will continue to fax you a refill request for legitimate reasons.
Please use the following checklist to help determine whether or not the refill was intentionally sent to you via fax:
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